Shipping and Returns

How long does my order take to ship?

Every Item Ordered will be shipped within 10 days of ordering. Once shipped, you will receive a confirmation and tracking number to keep on eye on your order!

Do you offer international shipping? 

Yes! Prices Vary depending on Country and size of the item. Please select the country you wish to ship to at check out.

What is your return policy? 

If, for any reason, You are not completely satisfied with a purchase I invite You to review my policy on refunds and returns. The following terms are applicable for any products that You purchased with Me.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "Me", or "My" in this Agreement) refers to AB Creative.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to AB Creative, accessible from www.abcreativeofficial.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform me of your decision by means of a clear statement. You can inform me of your decision by:

  • By email: abcreativeofficial@gmail.com

I will reimburse You no later than 14 days from the day on which I receive the returned Goods. I will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

I reserve the right to refuse returns of any merchandise that does not meet the above return conditions in my sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to me. The return address of the goods will be provided to you after request by email: abcreativeofficial@gmail.com

I cannot be held responsible for Goods damaged or lost in return shipment. Therefore, I recommend an insured and trackable mail service. I am unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about my Returns and Refunds Policy, please contact me:

  • abcreativeofficial@gmail.com